Privacy Policy – Droylaa Coffee Private Limited

At Droylaa Coffee, we believe good coffee builds trust—and so does transparency. Whether you’re ordering your favorite cappuccino, browsing our menu, or just exploring, we respect your privacy and are committed to protecting your personal information.

This page explains what we collect, why we collect it, and how we keep it safe.

  1. Information We Collect

When you interact with our website, we may collect a few basic details to make your experience smoother:

  • Your name and contact details (like email or phone number)
  • Delivery address when you place an order
  • Payment-related information (processed securely via third-party providers)
  • Your preferences (like favorite coffee, past orders, etc.)

We only collect what’s necessary—nothing extra, nothing unnecessary.

  1. How We Use Your Information

We use your information to make your experience better, faster, and more personal. For example:

  • To process your orders (coffee, pasta, sandwiches, and more)
  • To deliver your food to the right place
  • To send updates about your order
  • To improve our menu and services
  • To occasionally share offers or new launches (only if you’re okay with it)

No spam. Just meaningful updates.

  1. Cookies & Browsing Data

Like most websites, we use cookies—but not the annoying kind.

Cookies help us:

  • Remember your preferences
  • Speed up your browsing
  • Show you relevant items (like your favorite frappes or hot coffee)

You can disable cookies anytime through your browser settings.

  1. How We Protect Your Data

We take your data seriously. Your information is stored securely and protected against unauthorized access.

  • Secure payment gateways
  • Encrypted data handling
  • Limited access to sensitive information

We don’t just serve quality coffee—we maintain quality security too.

  1. Sharing Your Information

We do not sell your personal data. Period.

We only share information when necessary, such as:

  • With delivery partners to fulfill your order
  • With payment providers to process transactions

And even then, only the required details are shared.

  1. Your Choices & Rights

You’re always in control of your data.

You can:

  • Request access to your information
  • Ask us to update or delete your details
  • Opt out of promotional messages anytime

Just reach out—we’ll handle it quickly.

  1. Third-Party Links

Our website may include links to external sites (like payment gateways). Once you leave our site, their privacy policies apply.

We recommend checking their policies if needed.

  1. Updates to This Policy

We may update this policy from time to time to keep things clear and up to date. Any changes will be posted right here.

  1. Contact Us

Have questions? Want to know more?

Phone: (+91) 87502-31119

Droylaa Coffee
Where every cup feels personal ☕